Some individual property managers handle more than 150 properties. At Firsthand, we refuse to let ours manage more than 60.

Why? Because we care about the details. From our firsthand experience as investors we have seen that there a lot of property management companies that keep getting new contracts but don't hire more staff. By assigning too many properties to individual managers they put them under too much pressure – and then they begin to miss details, respond slowly to important issues, and rush decisions around placing tenants.

If you're a property investor that would like your Auckland asset handled with greater care, you need a management company that cares about the details. Simply give us call to have a chat about how we can give your asset the attention it deserves. P: 09 6317196 or M: 021 474435

We are happy to offer a free rental appraisal along with a sit-down meeting about any questions you may have around renting, keeping up with legislation, maximising returns and so on.

At Firsthand we take a different approach.

We believe high service levels can ONLY be maintained when a manager has enough time to do their job effectively. This is exactly why we limit the number of properties in each of their management portfolios to 60. This approach leads to more attention to detail, and allows proactive management, quicker response times, a tenant that is less likely to leave, and a client that has peace of mind that their property is in safe hands.

 

 
 
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REGULAR MAINTENANCE REPORT

We keep a close eye on your property to catch maintenance before it becomes a problem. 

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NO HIDDEN CHARGES

There are no surprises in our fees. We don't have any 'add-ons' to invoices we pay on your behalf. 

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WE CARE ABOUT DETAILS

We work hard to avoid missing details so we can maintain positive relationships.


I went with Firsthand, and they’ve been so easy to deal with. They don’t bug me with minor details or maintenance requests, they just handle it all so I can focus on my family and business interests
— A RADAICH, MT EDEN
Happy to recommend Firsthand Property Management, they look after any issues for the property, without me having to get involved.
— G SPARROW, ONE TREE HILL