About Us
Our story
Firsthand Property Management was founded by us, Paul and Valeria Burrows, in 2017. Our shared passion for growing our own assets for future generations has led us to where we are now: the caretakers for other families’ property investments. By combining our administrative and practical abilities we present a team that is able to provide all of our owners with an outstanding property management service.
As investors ourselves, we believe that every investor needs a property manager that actually understands the challenges property owners face nowadays in achieving consistent, trouble-free returns. Our services are designed to maximise rental income, minimise vacancies, and maintain the value of your properties, all while providing our owners with total peace of mind care.
Firsthand Property Management:
Where peace of mind meets professionalism
At Firsthand, we stand out for our unwavering dedication to delivering first class property management services tailored to individual client needs.
Our team blends years of expertise with a deep commitment to exceptional customer care. Every aspect of property management is handled with precision and care to ensure your peace of mind. We prioritise efficiency and effectiveness in managing every detail, going the extra mile to guarantee your property is in safe hands. The key to our success in property management is the combination of customer service skills that have been developed over 20 years of business and property administration, and a passion for problem-solving along with a practical can-do attitude.
Valeria
Lexi
Paul
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Discover the difference that a professionally qualified property manager can make with Valeria. With extensive experience in business management, Valeria excels in building strong relationships between property owners and tenants, ensuring a seamless and satisfying experience for all parties involved.
Her keen eye for detail enhances operational efficiencies and elevates customer service standards. Valeria's commitment to maintaining these vital connections means your property is in expert hands. She combines professionalism with personalized care, tailored to the unique needs of each property and its occupants.
Choose Valeria for your property management needs and experience the peace of mind that comes from working with someone who values excellence as much as you do.
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With her youthful energy and innovative thinking, Lexi brings a dynamic approach to our team that is invaluable in today’s fast-paced property management environment. Recently completing her professional property management qualification, she is not only committed to her personal growth but also passionate about enhancing our service delivery.
Lexi’s insights and familiarity with current trends empower us to adopt modern strategies that resonate with a new generation of property owners and renters. Her fresh perspective aids in identifying solutions that are not just efficient but also effective in addressing the unique challenges we face in property management today.
Embrace the future of property management with Lexi—where young energy meets experience for the ultimate in customized service.
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Meet Paul, our maintenance manager at Firsthand Property Management. With his background as a professional firefighter, Paul quickly addresses maintenance concerns to limit disruptions for our clients. His proactive approach supports long-term satisfaction for property owners and tenants.
Paul also focuses on cost-effective strategies for regular upkeep, improving tenant satisfaction and boosting the value of your investment. With Paul on board, we go beyond expectations, offering professional and tailored service.
Trust Firsthand Property Management to enhance your property’s potential and provide you with peace of mind.
